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Posts by category
- Category: Uncategorized
- Encompass Protection product and pricing changes
- Further changes to Encompass Protection
- Product and pricing improvements for Encompass Protection
- Further upgrades and changes to Encompass Protection
- New improvements for Encompass Protection
- Encompass Protection is live!
- NEOS and MLC Life Insurance partner to launch new life insurance product
FAQs
- Can premium rates change?
- How can I access support and services for Family and Domestic Violence?
- What is the Encompass Protection claims process?
- How often is adviser commission paid?
- Do you accept paper applications?
- Can I get printed copies of the Encompass Protection PDS?
- Where can I access Encompass Protection forms?
- Who do I contact for adviser administration or commission enquiries?
- Who do I contact for underwriting support?
- Where do I complete a quote or application for Encompass Protection?
- Who do I contact for sales support?
- How do I become a registered Encompass Protection adviser?
- Does Encompass Protection have a policy fee?
- Does Encompass Protection offer a healthy life discount?
- How many policies can an insured person apply for within one application?
- How is NEOS Life involved in Encompass Protection?
- What does 'continuity of cover' mean?
- What if I’m not happy with the complaint resolution?
- How do I make a complaint?
- Can I access a copy of my claims file?
- What can I do if I don’t agree with my claim assessment?
- How will I or my family receive benefits?
- Do I need to continue to pay my premiums while my claim is being assessed?
- How long does the claims process take?
- Who do I notify if I need to make a claim?
- Does my financial adviser receive commission?
- What happens if I lose my policy documentation?
- How can I update my name and address?
- How do my premiums change each year?
- What happens if I can’t afford my premium?
- What payment options are available?
- What is ‘complimentary interim accident’ cover?
- What does the ‘guarantee of upgrade’ mean?
- What does ‘guaranteed renewable’ mean?
- Am I covered outside Australia?
- Will I get my premiums refunded if I cancel my policy?
- Can I cancel my policy if I no longer need it?
- Can I make changes to my policy once it’s set up?
- Where can I access the Product Disclosure Statement?
- When does my policy start?
- What if I’ve forgotten to tell my adviser something about my health?
- Can my partner be covered under my policy?
- What if I have a pre-existing health condition(s)?
- How long will it take to set up my policy?
- Who can own my policy?
- What is a beneficiary?
- What is a level premium?
- What is a variable age-stepped premium?
- What is income protection cover?
- What is critical illness cover?
- What is total and permanent disability (TPD) cover?
- What is life insurance?
- How do I contact the claims team?
- Is Encompass Protection available directly or via group insurance?
- Who is the insurer behind Encompass Protection?
- What is Encompass Protection?
- Who is NEOS Life?