Get in touch

Phone Envelope Search

Search

About Encompass Protection
About life insurance
Claims experience
- Our claims promise
- Our claims process
For customers
For advisers
ADVISER LOGIN

About Encompass Protection
About life insurance
Claims experience
- Our claims promise
- Our claims process
For customers
For advisers
ADVISER LOGIN

FAQ

Yes, it’s important to continue paying your premiums while your claim is being assessed to ensure your cover isn’t cancelled.

Tags: About Encompass Protection | Claims

Categories

All FAQs (56)
About Encompass Protection (38)
Product (4)
Claims (8)
About life insurance (16)
About my policy (17)
Complaints (2)
About MLC Life Insurance (1)
About NEOS Life (2)
Commissions (3)
Adviser services (9)
Applying for Encompass Protection (2)

Legal

Terms of use
Privacy policy
Disclaimer
Financial Services Guide
Target Market Determinations

Customers

Manage your policy
Make a claim
Forms & documents

Advisers

Register
Adviser forms & documents
Events
News

Get help

Contact us
Site map
FAQs
Complaints
Additional support

ADVISER LOGIN

Encompass Protection is issued by MLC Limited (MLC Life Insurance, the Insurer) ABN 90 000 000 402 AFSL 230694. Protect Super Plan is a division of OneSuper ABN 43 905 581 638 RSE R1001341, issued by Diversa Trustees Limited (Diversa) ABN 49 006 421 638 AFSL 235153 RSE L0000635. NEOS Life (NEOS), is a registered business name of Australian Life Development Pty Ltd ABN 96 617 129 914 AFSL 502759. NEOS provides superannuation administration services in relation to the Protect Super Plan on behalf of Diversa and insurance administration services (excluding the administration of claims) for Encompass Protection on behalf of MLC Life Insurance.

This website provides general information only and the information has been prepared without taking into consideration your personal objectives, financial situation or needs. Because of this, you should carefully consider whether this information is appropriate for you before acting on it.

In particular, you should seek professional financial advice and read the relevant Product Disclosure Statement (PDS) before making any decision about a life insurance product. A copy of the Encompass Protection PDS can be obtained by calling us at 1300 476 030 or here on our website. Encompass Protection Target Market Determinations (TMDs) are available here on our website. Copyright MLC Limited. All rights reserved.