Dedicated support, outstanding service
The team at NEOS is here to support you regardless of whether you’ve recommended Encompass Protection or NEOS Protection.
This means you’ll have the same dedicated BDM, underwriter and service consultant regardless of the product selected and can expect the same great experience – the NEOS Experience – at every interaction.
To find out more or get in touch with our sales, underwriting or service teams, see below.
Head of Sales
Harry has over 20 years of experience in retail, group and direct life insurance in both Australia and Canada. He came to NEOS from iptiQ (Swiss Re), where he was Vice President, Partnerships. Harry has also worked for AMP, MLC, Royal Bank of Canada and Unum. He joined NEOS in June 2022.
Senior Underwriting Risk Specialist
Karlton has over 20 years’ experience in life insurance. Prior to joining NEOS, Karlton was responsible for the Underwriting Rules Engine and eApplication experience at Asteron Life/Suncorp.
National Underwriting Manager
Steve has 12 years’ experience as an Underwriter, with a total of 16 years in the life insurance industry. Prior to joining NEOS, Steve was WA/SA State Underwriting Manager for TAL, prior to that worked at AIA after starting underwriting in the UK in 2007.