Behind Encompass Protection

Everyone sleeps better when they’re covered by us

We believe in the importance of life insurance, and we believe in the importance of choice.

Encompass Protection is designed to give Australians more choice when it comes to finding the protection they need, at the right price, without sacrificing great customer service or confidence in the claims experience.

While Encompass Protection may be a new brand to you, the businesses and people behind Encompass Protection aren’t.

Encompass Protection is issued by MLC Limited and administered by NEOS Life.

Our partners

MLC Life Insurance is a part of the Nippon Life Insurance Group – one of the world's leading life insurers. Together we are committed to helping to provide safety and security to its customers, continuing to pay insurance claims and policy benefits reliably even in the face of major disasters and financial crises.

For over 130 years, MLC Life Insurance has been protecting everyday Australians during their time of crisis. In fact, MLC Life Insurance has some of the fastest claims approval turnaround times in the industry* and are known for managing claims effectively and efficiently. So, you can be confident that you and your loved ones are in safe hands because all Encompass Protection claims are handled by the team at MLC Life Insurance.

*Source: APRA Life Insurance Claims and Disputes Statistics for 12 months from 1 January 2020 until 31 December 2020

NEOS is a specialist in life insurance administration. Since their launch in 2018, NEOS has changed the way life insurance is delivered in Australia by focusing on making it easy, accessible and friendly. In doing so, they’ve lived up to their mission of setting a new standard in life insurance. As a result, you can expect a truly outstanding customer experience when it comes to the assessment of your application and management of your Encompass Protection life insurance policy.