About NEOS Life

While our team is available and happy to answer any questions you might have, we appreciate that sometimes it’s faster simply to find the answer yourself. That’s why we’ve created this frequently asked questions page – so that all the most commonly asked questions about Encompass Protection can be found in one central place.

We know how much advisers value the experience that NEOS delivers. Whether it’s the dedicated service team, fast turnaround times or easy-to-use adviser portal, the NEOS Experience makes an adviser’s job easier and improves client satisfaction.

That’s why NEOS has partnered with MLC Life Insurance to launch Encompass Protection – a product that combines the NEOS Experience with MLC Life Insurance’s financial strength and claims service.

All Encompass Protection life insurance policies are promoted and administered by NEOS.

This means that regardless of whether you’ve recommended NEOS Protection or Encompass Protection to your client, you will:

  • Have the same, dedicated NEOS BDM, underwriter and service consultant working with you across both products
  • Quote, apply and manage your clients using the same adviser portal

Tags: About Encompass Protection | About NEOS Life

NEOS Life (NEOS) is a registered business name of Australian Life Development Pty Ltd ABN 96 617 129 914 AFSL 502759.

NEOS is a specialist in life insurance administration and provides administrative services for Encompass Protection.

Since their launch in 2018, NEOS has changed the way life insurance is delivered in Australia by focusing on making life insurance easy, accessible and friendly. In doing so, they’ve lived up to their mission of setting a new standard in life insurance. As a result, you can expect a truly outstanding customer experience when it comes to the assessment of your application and management of your Encompass Protection life insurance policy.

For further information visit: www.neoslife.com.au

Tags: About Encompass Protection | About NEOS Life