Since we launched Encompass Protection in April this year, we’ve monitored our position in the market and we’ve updating our lump sum premium rates, effective 9 September 2022.

This means advisers will see changes in premiums from this date which will improve our competitive positioning. Overall, advisers should find Encompass Protection easier to recommend for most of their clients.

Summary of new discounts

Lump sum pricing

We’ve reduced our lump sum rates for stepped premiums across Life Cover, TPD Cover and Critical Illness Cover.

Healthy life discount

We’ll be increasing the BMI eligibility range for the healthy life discount to be between 19 and 28.5 inclusive.

This means a 7.5% premium discount will apply to lump sum covers (Life, TPD and Critical Illness Cover) when the insured person meets the following criteria:

  • BMI between 19 and 28.5 inclusive
  • Non-smoker > 10 years; and
  • No loadings or exclusions in the cover being applied for

Multi-cover discount

A 10% premium discount will apply to Life Cover, TPD Cover and Critical Illness Cover when purchased with Income Protection Cover.

New Adviser Guide and Statement of Advice

An updated Encompass Protection Adviser Guide and SoA dated 9 September 2022, is available for download on our website.


The new pricing will be available on all new quotes from 9 September 2022.

To ensure our adviser portal continues to provide the responsive service advisers are used to, all quotes created prior to this date will be expired on the evening of 9 November 2022.

We remain 100% committed to our advisers and to improving the way life insurance is delivered in Australia today. We’ll continue to build out our platform capability in the near future to ensure that writing business with NEOS remains easy and improves efficiencies – watch this space!

Register to become an Encompass Protection adviser