Dedicated support, outstanding service
The team at NEOS is here to support you regardless of whether you’ve recommended Encompass Protection or NEOS Protection.
This means you’ll have the same dedicated BDM, underwriter and service consultant regardless of the product selected and can expect the same great experience – the NEOS Experience – at every interaction.
To find out more or get in touch with our sales, underwriting or service teams, see below.
Nathan Leonard
Head of Retail Sales
Nathan has over 10 years’ experience in the life insurance industry. Prior to joining NEOS, Nathan was Head of Partnerships and Operations at Affinia.
Phone: 0401 928 098
Email: nleonard@neoslife.com.au
Brett Leonard
Head of Strategic Sales
Brett has over 13 years’ experience in the life insurance industry. Prior to joining NEOS, Brett was Acting Head of Life Sales at BT Life.
Phone: 0475 086 068
Email: bleonard@neoslife.com.au
Don Glendinning
State Manager VIC/TAS
Don has over 15 years’ experience in the life insurance industry. Prior to joining NEOS, Don was Acting State Manager for Victoria at AIA.
Phone: 0418 496 044
Email: dglendinning@neoslife.com.au
Reon Botha
State Manager WA
Reon has over 27 years’ experience in the life insurance industry. Prior to joining NEOS, Reon was a Senior BDM at AIA.
Phone: 0448 082 962
Email: rbotha@neoslife.com.au
Adam Lister
Chief Operations Officer
Adam has more than 11 years’ experience in financial services, mostly within insurance. Prior to joining NEOS, he was Head of Business Services and Operations for BT.
Phone: 02 9134 1087
Email: alister@neoslife.com.au
Chris Fielder
Chief Underwriter
Chris has been in the life insurance industry for 25 years. Prior to joining NEOS, he was the Chief Underwriter at RGA Reinsurance, where he worked for 18 years.
Phone: 02 9134 1028
Email: cfielder@neoslife.com.au
Karlton Andrews
Senior Underwriting Risk Specialist
Karlton has over 20 years’ experience in life insurance. Prior to joining NEOS, Karlton was responsible for the Underwriting Rules Engine and eApplication experience at Asteron Life/Suncorp.
Phone: 02 9134 1007
Email: kandrews@neoslife.com.au
Steve Colliver
National Underwriting Manager
Steve has 12 years’ experience as an Underwriter, with a total of 16 years in the life insurance industry. Prior to joining NEOS, Steve was WA/SA State Underwriting Manager for TAL, prior to that worked at AIA after starting underwriting in the UK in 2007.
Phone: 08 6244 8793
Email: scolliver@neoslife.com.au
James Duvall
State Underwriting Manager QLD
James has 21 years of underwriting experience; beginning his career in the UK with Syndicate 389 at Lloyds’ of London. James has had extensive experience working across several providers.
Phone: 07 3733 0684
Email: jduvall@neoslife.com.au
Tristan Ross
National Sales & Service Manager
Tristan has over 13 years’ experience in financial services, specialising in leading advice and phone-based sales, servicing and retention teams. Tristan joined NEOS in April 2023.
Phone: 0401 900 017
Email: tross@neoslife.com.au